Privacy and Data Policy (“Policy”) – Last updated on 21 March 2019
We at Coaching for Aspirations (“CFA”) value the personal and corporate privacy of clients and any parties with whom we interact. Obtaining your conscious permission is important to us and therefore this Policy between you and CFA sets out the basis on which we will receive and process any personal and other data we collect from you (being a private individual, corporate entity or person(s) acting on behalf of a company), or which you provide to us.
This Policy adheres to the Data Protection Act 2018 and GDPR (EU Directive) 2016/679. For the purposes of this Policy, CFA is the data controller.
For the purposes of this Policy you/user is defined as any third party that accesses the CFA website and is not either (i) employed by CFA and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to CFA and accessing the website in connection with the provision of such services.
Coaching for Aspirations:
Killara, The Glade, Kingswood, Surrey, KT20 6LL, United Kingdom
2) COLLECTION OF PERSONAL INFORMATION AND DATA
CFA may collect and use the following kinds of personal information and data:
• Information about how you use this website
• Information that you provide to us for the purpose of registering via this website
• Information that you provide to us during the course of our consultations and/or work programmes in which we become engaged
• Information that you provide to us when you use the “Contact Us” form or click on “Book a Discovery Session” button and schedule dates for interactions with one of the CFA team, associates and partners, also via the Practice Better client management platform. Practice Better is GDPR compliant and for more information about the Practice Better Privacy and Cookies policies, go to their guidance on GDPR at https://help.practicebetter.io/hc/en-us/sections/360001179692-GDPR-and-Practice-Better and also general information about their privacy and security policies at https://help.practicebetter.io/hc/en-us/articles/234814027
• Any other information that you send to CFA such as via a website form including:
◦ Email Address
◦ Telephone number
◦ Message content
3) USE OF PERSONAL INFORMATION
By using this site and/or contracting with us for our services, you consent to us processing and collecting the aforementioned personal information and data, on the terms and for the reasons which are explained below, i.e. to:
• Ensure that content from our site is presented in the most effective manner for you and for your computer.
• Provide you with information, products or services that you request from us where you have consented to be contacted for such purposes.
• Carry out our obligations arising from any contracts entered into between you and us.
• Allow you to participate in interactive features of our service, when you choose to do so.
• Send you our newsletters from time to time that you have positively consented to receive.
• Send you marketing communications that you have positively consented to receive.
• Enhance internal record keeping which is necessary or conducive to the provisions of our services to you.
4) SECURING YOUR DATA: CFA will:
• Take reasonable precautions to prevent the loss, misuse or alteration of your personal information.
• Store all the personal information you provide securely and in accordance with UK data protection laws, but please be aware that any data which you send to our site is sent at your own risk.
CFA may use GSuite for the processing of information who are committed to being compliant with the General Data Protection Regulation 2016/679 (GDPR) have updated the G Suite Data Processing Amendment to reflect the GDPR changes.
We may use Microsoft Onedrive to store data and files related to our interactions with you who are committed to being compliant with the General Data Protection Regulation 2016/679 (GDPR).
In the unlikely event that our systems are breached, we will inform the UK Information Commissioner’s Office immediately we become aware thereof and adhere to their guidelines.
5) DISCLOSURE OF YOUR INFORMATION
We will not pass on your details to third parties without receiving your positive consent to do so.
However we may disclose your personal information without receiving your prior consent to any of our group companies (which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 736 of the UK Companies Act 1985), partner companies and associates such as Performance Elite. We may disclose your personal information to third parties if we are required to do so by law, any applicable regulation or to protect the rights, property, or safety of ourselves or others. This may include disclosing to other companies and organisations in connection with fraud protection and credit risk reduction.
6) ACCESS TO YOUR INFORMATION
Your data may be retained for up to 72 months, within which time CFA will seek your consent if it intends to continue to hold such information for longer.
If you no longer wish to be contacted in relation to information, products or services that you have previously requested from us, please contact us directly by emailing firstname.lastname@example.org.
You have the right under the Data Protection Act to access the information which we hold about you. You have the right to have your information amended or deleted upon request. If you wish to exercise this right, please send your request to email@example.com.
Following GDPR guidelines CFA will answer and action all requests within 28 days of receipt.
7) OTHER WEBSITES
8) UPDATES TO THIS POLICY
This agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.
10) CONTACT US
By email: firstname.lastname@example.org